Protecting one’s privacy is of paramount importance to Seiko Watch India (“SWI” or “we” and its derivatives). This Privacy Policy recognizes the privacy of consumers and retail customers who browse the Grand Seiko Boutique website, referred to as “Boutique website” hereunder, (https://grandseikoboutique.in/) for its Grand Seiko-watch brand, and is adopted for the https://grandseikogs9club.in/ . It is important for you, as the consumer, to review this Privacy Policy carefully.
SWI reserves the right to change, modify, and add terms to this Policy at any time. We will post changes on this page and if we determine that they are material in nature, we will provide more prominent notice on our homepage. If you have any questions about the information contained in this Privacy Policy, please feel free to contact us at studio@grandseikoboutique.in.
*Privacy notice for Indian residents
1. What information does SWI collect?
SWI collects the following information from consumers as they use the Boutique website:
PII: SWI may collect personally identifiable information” (“PII”) (such as name, e-mail, address, telephone number, etc.) in the course of responding to consumer/retailers’ inquiries about our products and/or requests for product servicing. For example, online customers may provide various PII in connection with filling out information on the Boutique websites, warranty registrations, sweepstakes or questionnaires, or when using the store locator. In addition, if you contact us with an inquiry, you are voluntarily releasing to us all the information within your messages, which may contain PII. While SWI may use your PII together with information obtained via other sources (as described further below), to market new products and services that may be of interest to you, SWI will not disclose your PII to third parties who may want to market other products or services to you. SWI does not knowingly collect or use any PII from individuals under the age of 18. If we become aware that any such information has been provided or submitted to us, we will delete the information as soon as possible. SWI collects PII from you only when you voluntarily provide it to SWI – for example, in contacting SWI through Boutique website, or exploring business opportunities with SWI, answering surveys and polls, entering contests, sweepstakes, raffles and similar promotions, signing up for email updates and announcements concerning the SWI’s products and special promotions, and purchasing the SWI’s merchandise. Personal Information may include your contact information (such as your name, postal address, telephone numbers and/or email address), as well as your payment information, such as credit card number and expiration date (“Payment Information“), which will be collected if you wish to purchase any product or merchandise made available through the Boutique website (“Transaction“)
When you take part in a Transaction through the Boutique website such as purchasing products or merchandise, SWI may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products or merchandise purchased through the Boutique website. SWI may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfill your purchase. The Payment Information may also be shared with the third parties, as may be necessary, to complete your Transaction (for example, to process the payment made through the credit card).
Non-PII:
Through relationships with our partners (including media agencies, advertising vendors, and websites in the same network as those agencies and vendors), we collect anonymous, non-personally identifiable information (“Non-PII”) about online activity related to internet service provider (i.e. ISP) (from which we can infer geographic information), web browser, search, websites, and shopping behavior that enables us to deliver in-store product recommendations, personalized e-mail marketing offers (if you provide your e-mail information to us), audience and customer analytics, and personalized advertisements (which is sometimes referred to as “targeted advertising” ). We retain this information for as long as it remains relevant (in our discretion).
2. How does SWI collect PII and Non-PII?
To provide a tailored and efficient shopping experience, we collect and receive a variety of data.
PII Collection: You must affirmatively provide PII to us. SWI will not disclose PII to any third parties that may want to market other products and services to you.
Non-PII Collection: Our collection of Non-PII focuses on your browsing habits. By collecting Non-PII, SWI can show you the most useful and relevant online advertisements across numerous websites, while at the same time we can minimize excessive or repeated deliveries of the same advertisements. We primarily provide these targeted advertisements by sharing Non-PII collected with a third-party advertising company (the “Ad Company”) that analyzes cookies and pixel tags.
Cookies are small data files containing a string of characters, such as an anonymous unique browser identifier. Cookies are stored on your computer or other device and act as a unique identifier for your computer, device, and browser. Our servers may send your device a cookie when you visit the Boutique website, and our Ad Company may do likewise. SWI, along with its Ad Company, may use cookies to, among other things, “remember” you (e.g., when you visit the Boutique website), track trends, and collect information about how you use or interact with advertising. We use cookies to provide relevant content to you and replace non-relevant ads with ads that better match your interests. You can disable cookies, but please know that the activity logged by the cookie before disabling can be analyzed by the Ad Company (but no PII is shared, collected, or retained by the Ad Company) and may be used by SWI or the Ad Company for statistical purposes.
A pixel tag is an invisible 1×1 image that is placed on certain web pages. When you access web pages on which a pixel tag is deployed, the pixel tag may set or read cookies. This Cookie or unique id anonymously tracks a user’s activity without associating the user with any PII. Pixel Tags enables SWI to maintain a count of the users who have visited certain pages of the Boutique website.
Though Non-PII does not personally identify a specific individual, we are still committed to giving users the opportunity to exercise choice about the Non-PII we collect (see discussion on “opting-out” further along in this Privacy Policy).
3. What does SWI do with PII and Non-PII?
SWI wants to help you find the products that you want. We primarily use the collected PII and Non-PII to give you a better shopping experience across different forms of media and advertising, as limited by this Privacy Policy.
From time to time, contests, competitions and similar promotions may be organized through its Boutique website that may require online registration by the Visitor for participating in such contest, competition or promotion (which may include name, email, user ID and password). SWI may ask you for certain Personal Information during the process of registration for participating in such contest, competition or promotional schemes. SWI may share this Personal Information with third party sponsors of such contests, competitionsFrom time to time, contests, competitions and similar promotions may be organized through its Boutique website that may require online registration by the Visitor for participating in such contest, competition or promotion (which may include name, email, user ID and password). SWI may ask you for certain Personal Information during the process of registration for participating in such contest, competition or promotional schemes. SWI may share this Personal Information with third party sponsors of such contests, competitions and promotions (irrespective of whether it is hosted by SWI), in accordance with the rules applicable to such contest, competition or promotion. You should carefully review the rules of each contest, competition and promotion in which you participate through the Boutique website, as they may contain certain additional important information about SWI or a sponsor’s use of your Personal Information. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply. SWI may occasionally send you emails or SMS and other communication and offer you promotions and coupons. and promotions (irrespective of whether it is hosted by SWI), in accordance with the rules applicable to such contest, competition or promotion. You should carefully review the rules of each contest, competition and promotion in which you participate through the Boutique website, as they may contain certain additional important information about SWI or a sponsor’s use of your Personal Information. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information enlarge the scope of use of such information in terms of this Policy, the terms and conditions of such rules shall also apply. SWI may occasionally send you emails or SMS and other communication and offer you promotions and coupons.
In order to accomplish this, SWI will share your Non-PII (but not your PII) with our Ad Company so that SWI products can be shown in the form of targeted advertisements on other websites in the Ad Company’s network or clientele. SWI and its Ad Company may also use your Non-PII at times to conduct research and development efforts as we evaluate our advertising and media plans. To the extent SWI uses your PII for such research and development purposes, it will not share that information with third parties or Ad Company.
That said, please know that there may be situations where your Non-PII and, possibly, your PII will have to be disclosed:
i. As part of a business sale, merger, consolidation, investment, change in control, transfer of substantial assets, reorganization or liquidation, or in connection with steps taken in anticipation of such an event (e.g., due diligence).
ii. With our corporate affiliates.
iii. When required by law or in response to lawful process, such as a summon, orders, to comply with legal process, or to cooperate in good faith with a request from Indian government or law enforcement agency or official.
iv. If we believe sharing the information may prevent physical, financial, or other harm, injury or loss; or we believe is necessary to protect our, or any other person’s or entity’s interest; or in connection with an investigation of suspected or actual unlawful activity.
4. What if I don’t want to share my PII or Non-PII?
PII:
Consumers have control over whether they would like to receive relevant advertisements and marketing emails. You can choose not to receive direct marketing communications by sending an email to studio@grandseikoboutique.in, or by providing us with written notification addressed as follows:
Customer Support
SEIKO WATCH INDIA Private Limited
874, Ground Floor, Temple Vista, Sri Krishna Temple Road,
Indiranagar, 1st Stage,
Bangalore – 560038, Karnataka
or by following the “unsubscribe” instructions in a SWI marketing email. A customer may also choose not to receive such messages by telephone. If you choose to opt out from receiving information from SWI and later change your mind, simply send us an email or written notification to the email address or mailing address referred above to request inclusion of you contact information back into our database.
Non-PII: You can also opt out of targeted advertising by clicking the link given on the registration page in the Boutique Website: SWI also honors do not track (a.k.a. DNT) signals from users that do not want to be tracked. In order for the opt-out to work, a third party opt-out cookie is set on your web browser. Therefore, in order for opt-out choice to be effective, your device must be set to accept third party cookies (in other words, if you clear/block cookies, the pixel tags on the Boutique website will still track your Non-PII). Opting out does not necessarily delete or replace all cookies from our domain. If you buy a new computer or device, upgrade or change web browsers or take any other action which results in the deletion of this opt-out cookie, you will need to perform this opt-out process again.
Please note that opting out does not mean you will block online advertising altogether or see fewer ads. It simply means that the ads that you see will not be personalized for you. Ads may be served because they relate to the websites you are visiting or to your current search, or they may just be randomly placed. Your choice to opt out from personalized ads placed by SWI will not affect ads placed by any other organization, whether on Boutique’s page, its Ad Company, or anywhere else on the internet.
5. Does SWI safeguard my PII?
Yes. We employ security measures to guard your PII that we process against accidental, unlawful, or unauthorized destruction, alteration, disclosure, access, or other use, and we comply with applicable security requirements. However, despite the measures we take, no security measures can be 100% secure, and we therefore do not warrant the security of any information provided to or collected by us.
SWI has adequate security measures and tools in place to help protect against the loss, misuse, and alteration of the information under SWI’s control. Whenever any Visitor furnishes his/her credit card number, that credit card number is transmitted by the Visitor’s browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption method. Even though, SWI endeavors to protect its Visitor’s Personal Information, SWI cannot guarantee the security of any information transmitted to SWI, through or in connection with the Boutique website. If you have reason to believe that your interaction with SWI is no longer secure (for example, if you feel that the security of any account you might have with SWI has been compromised), you must immediately notify SWI of the problem by contacting us in accordance with “Contact Us” option (note that physical mail notification will delay the time it takes for SWI to address and respond to the problem).
By using the Boutique website, you consent to the terms of this Policy and to the use and management of Personal Information and Payment Information by SWI for the purposes and in the manner herein provided. Should this Policy change, SWI intend to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Policy on the Boutique website.
Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Bangalore, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.
